Is my property in a flood plain?
This requires checking maps, locating the property and verifying that it is or is not in the flood plain. Please call the Public Services Department at 910 938-5249 to speak with someone about flood plain information.
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Is there water and sewer available to certain pieces of property?
This requires checking the water and sewer map to locate the property and determine if City water and sewer services are available. Please call 910 938-5249 or 910 938-5233 for more information.
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Who do I contact about a faulty Street Light?
Jones Onslow Electric Membership Corporation
Service Telephone: 910 353-7117 or 800 681-4146
(If you are reporting a hazardous condition, please call 800 682-1515)
Service Reporting Website Link: http://www.joemc.com/form_repairSecurityLight.aspx
Service Fax: 910 353-7735
Please provide the following information to expedite the reporting process:
- Your name or the name on the security light account
- A telephone number where you can be reached
- If the address is different than your home address, please have an approximate address for the location of the security light.
- Nature of the problem (light is out or flickering, pole leaning, vandalism, etc)
Progress Energy:
(Possession of the DIS# printed on a tag on the pole with aid in providing the quickest service)
Service Fax: 910 346-1455
Service Reporting Website Link: https://secure.progress-energy.com/sid/custservice/carres/electric/streetlight/index.asp?dynamictool=3
Service Call Center (if needed): (800) 452-2777
City Of Jacksonville
We can also help you to report your safety light repair needs if prefer us to do so or if you have any trouble with the above methods. Please contact the Engineering Department at 910 938-5331 for assistance.
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