Security

Since September of 2001, security has become a phenomenal issue around the nation. As other facilities around the country have done, the City of Jacksonville has increased the physical security of their facilities, and has taken many precautions against attacks via the internet.

In 2002, the Information Technology Services department installed an ID system for City Hall. Exterior and internal doors have card readers on them. Each employee is required to scan their badge before entering a secured area. In 2003, the ITS department completed the install of the same system in the Police Department.

The ITS department, in conjunction with Public Services implemented additional security to ensure the safety of the water facilities. Cameras and an alarm system were installed at all remote locations, making it possible for 24 hour surveillance of all facilities.

The ITS department is responsible for the security of all computers, servers and the data that resides on them. The department has installed the necessary virus software on all machines, and ensures that all patches and updates are installed. ITS also maintains the necessary equipment to ensure that no damage or illegal entry to our systems or data can be accomplished.